POSITION TITLE: ACH Payments Analyst
DEPARTMENT: Electronic Payments
REPORTS TO: VP Electronic Payments
SUPERVISES: No
CLASSIFICATION: Exempt
SUMMARY:
The ACH Payments Analyst is an Accredited ACH Professional responsible for supporting the activities for the ACH department. Provide assistance in product development, implementation and maintenance management of methods and systems for the ACH department. Ensures procedures are followed and meet the operation parameters established by NACHA, NCUA and/or Board of Directors. Responsible for adhering to all ACH/BSA/AML/OFAC rules, regulations, policies and procedures. Provide backup to the ACH Leader and VP, Electronic Payments.
ESSENTIAL DUTIES AND RESPONSIBILITIES: (including the following and others as assigned)
- Support the daily operations of the ACH department.
- Assist in the development and maintain effective procedures and internal controls.
- Assist with the development and implementation of ACH services and products for members, and periodical review of existing ACH services and products.
- Ensure routine testing of the Disaster Recovery Plan is completed, assisting with appropriate cross-training when applicable to ACH products and services.
- Provide friendly, professional and accurate service and support both internal and external.
- Provide quality member service, support and establish/maintain credit union relationships.
- Assist the VP, Electronic Payments in providing quality service standards and goals are met.
- Perform other duties as assigned.
QUALIFICATIONS:
- High School graduate or equivalent
- 2 years of experience in a credit union or financial services industry
- Excellent 10 key skills required
- Excellent customer service skills
- General knowledge of accounting skills preferred
- Attention to detail
- Experience with Microsoft Excel
DEPARTMENT AND/OR JOB SPECIFIC COMPLIANCE REQUIREMENTS:
- AAP Certification
- Bachelor’s Degree in Accounting, Finance, Business or related field
- Two years of management experience in Accounting, Finance or related field
- Two years of operation experience in Electronic Payments
- Accurate data entry skills required
- Excellent 10 key skills
- Working knowledge of Microsoft products
- Excellent communications skills both verbal and written
- Ability to proof, input and balance account information
DEPARTMENT AND/OR JOB SPECIFIC COMPLIANCE REQUIREMENTS:
- Adhere to Corporate, departmental and governmental policies and regulations, laws and policies.
- Ensure staff is in compliance with all regulations.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- This position is performed in an office setting.
- The work environment and physical demands of this position are representative of similar jobs in comparable companies.