Career Opportunities

POSITION TITLE: IT Analyst III
DEPARTMENT: Information Technology
REPORTS TO: VP, Information Technology
SUPERVISES: None
CLASSIFICATION: Exempt
DATE REVISED: June 2024

SUMMARY:

The IT Analyst III, under general direction, is primarily responsible for the administration and enhancement of all existing and new communications, data, and information systems. The IT Analyst III is to actively advise the VP, Information Technology regarding all data and communication information flows and systems. Responsibilities include advice for development of short and long term information systems goals, plans, and priorities. This position must monitor changes in information systems technology and interface and implement those new technologies to ensure the cost-effective maintenance of systems meeting both CACU and its member’s needs. The systems must work to increase efficiency and interface operating systems and activities with computerized systems within budget-approved constraints. The IT Analyst III is to participate in the installation and automation of new systems, projects, and upgrading of existing systems. Responsibility includes providing software system scripting and analysis in addition to recommendations for hardware configurations and interfaces. Incumbent will be accountable to assist in managing the automation and optimization of new applications, installation of new releases, oversight of customized releases, scripting and installation along with assisting with maintenance of all in-house software.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  (including the following and others as assigned)

• Perform/manage work and projects in a "hands-on" fashion while providing for continued training and development of personnel to optimize efficiency of all operations, including internet/website related areas.
• This position must field all internal and external support calls in a polite an efficient manner. Addresses issues promptly and accurately.
• This position will review hardware, software, enhancements, upgrades, vendors, and trends and update the IT Department. Under general direction, recommend (and implement as approved) appropriate systems changes, upgrades, enhancements, and optimal usage.
• Assist with development of long and short-term information systems objectives, plans, and priorities to meet the needs of CACU and its end users.
• Escalate unresolved issues and follow-up on outstanding issues promptly.
• Provide systems documentation for upgrades, enhancements, installation, testing procedures, scripting, debugging and fixes.
• Perform system modifications, installations, testing and debugging.
• Interface with vendors and outside technical support personnel as necessary.
• Monthly performance and access review reporting as required.
• Assist the Systems Administrator in the general, daily support and maintenance of application scripting and automation.
• Install and maintain new and current releases of computer software.
• Assist with modifying software to improve or correct identified program problems.
• Provide technical support to user departments.
• Review requests from users for internal scripting and application automation; estimate resources required; and ensure completion within agreed upon time frames.
• Remain current on industry trends, applicable new technologies and cost advantage of implementation, including, pre-approved research and development for assigned projects.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

None

QUALIFICATIONS:

• Associate degree in a computer related field or equivalent work experience
• 3-5 years’ experience in an Information Technology related environment
• Preferred knowledge of virtual environments
• Microsoft certifications (MCP) preferred.
• Windows Server & Desktop Administration
• Microsoft Windows platforms (Windows 10, Windows Server 2016 and up)
• A+, NET+ certification a plus
• Microsoft M365
• Visual Studio 2022
• Technical experience of installation and implementation of Local Area Networks (LAN) and Wide Area Networks (WAN)
• Technical knowledge of hardware and software system modification/fix techniques
• Ability to produce accurate systems documentation of modifications/fix/upgrades.
• Technical knowledge of system back-up procedures.
• Ability to instruct users on new systems, system enhancements, and system upgrades.
• Effective interpersonal, written, and verbal communications skills
• Must be detail-oriented and self-motivated.
• Ability to effectively interface with all levels both internal and external.

DEPARTMENT AND/OR JOB SPECIFIC COMPLIANCE REQUIREMENTS:

• Adhere to Corporate, departmental and governmental policies and regulations, laws and policies.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Ability to lift up to 20 pounds.
• Ability to carry up to 10 pounds.
• Ability to distinguish basic colors.
• Ability to lift/push equipment/furniture, installation of equipment and cabling.
• The work environment of this position is representative to typical jobs performed in comparable companies.

POSITION TITLE: BSA/AML Analyst
DEPARTMENT: BSA Compliance
REPORTS TO: BSA/AML Officer
SUPERVISES: No
CLASSIFICATION: Exempt
DATE REVISED: June 2024

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SUMMARY:

The BSA/AML Analyst is responsible for assisting the BSA Department with its BSA/AML and OFAC compliance responsibilities. The analyst will primarily assist with transaction monitoring which includes the review of alerts from CACU’s automated monitoring system and reviewing reports and alerts from other sources. The analyst is expected to be able to complete all phases of the transaction monitoring process including alert review, case creation and completion, and SAR preparation. The BSA/AML Analyst will also assist with OFAC reviews and CACU’s customer due diligence and enhanced due diligence processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (including the following and others as assigned)

• Help identify and analyze transactions on an ongoing basis for suspicious / unusual activity and compile complete and accurate documentation of the suspicious activity
• Conduct alert reviews generated through CACU’s BSA/AML monitoring software
• Conduct trend analysis of BSA/AML monitoring alerts.
• Perform reviews of Office of Foreign Assets Control (OFAC) alerts and reports.
• Assist with 314(a) screening including investigating and reporting to FinCEN any positive 314(a) matches.
• Coordinate the gathering of due diligence information from member credit unions on a periodic basis.
• Work with BSA/AML Officer to review due diligence information for new members.
• Assist with periodic reviews for high or elevated risk members.
• Recommend for filing suspicious activity reports (SARs) as needed and ensuring complete documentation is secured and maintained as required by law.
• Assist with the gathering of information for external audits and regulatory examinations.
• Maintain familiarity with laws, regulations and policies, to ascertain compliance with national and international standards and legislation.
• Maintain communication with compliance staff at member credit unions as necessary to obtain additional information on transactions for their members.
• Create technical and/or management reports which may include reports for the board of directors.
• Remain current on industry trends and current events affecting the industry including economic developments, and when necessary track the changes and trends in the financial industry and credit union movement to determine the best approach to maintain corporate compliance.
• Provide other assistance as requested to the BSA/AML Officer in the daily responsibilities of managing the Bank's BSA/AML Compliance Program
• Perform other duties as assigned.

QUALIFICATIONS:

• Bachelor’s Degree in Accounting, Finance, or Business-related field
• Five years of similar or related experience with BSA/AML requirements, regulatory compliance, compliance monitoring and/or auditing in the financial services industry
• Certification is preferred, such as Certified Risk and Compliance Management Professional (CRCMP) or Certified Anti-Money Laundering Specialist (CAMS)
• The ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
• The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• The ability to plan and organize effectively and through knowledge of all aspects of operations
• Excellent interpersonal, written and verbal communication skills
• Working knowledge of Microsoft Office Suite
• Excellent math, PC skills
• Must be detail oriented and self-motivated
• The ability to perform multiple tasks and prioritize accordingly
• The ability to work independently, meet deadlines and maintain a high level of confidentiality
• Basic understanding of all operations
• Ability to effectively interface with all levels, internal and external

DEPARTMENT AND/OR JOB SPECIFIC COMPLIANCE REQUIREMENTS:

• Adhere to Corporate, departmental and governmental policies and regulations, laws and policies.
• Comply with BSA/AML/OFAC rules, regulations, policies and procedures.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• This position is performed in an office setting.
• The work environment and physical demands of this position are representative of similar jobs in comparable companies.